DELIVERY INFORMATION

We have a number of delivery options available for the safe transit of your goods. Check out the approximate delivery times below and choose the delivery option that best suits your deadlines.


Please note that these delivery times are estimated in accordance with the Royal Mail and FedEx websites and are subject to change during busy periods...

Postage Discounts & Special Offers

USA & Canada - Spend £200 or more on any of our custom charms printing services for FREE Courier Shipping!

Domestic (UK)

1st Class - *Prices start from £3.70
The Royal Mail aims to deliver next working day including Saturdays†. This is NOT a track-able service and does not require a signature.

Recorded Delivery - *Prices start from £5.25
The Royal Mail aims to deliver next working day including Saturdays†. This service is not track-able whilst out for delivery, however this service does require a signature for proof of delivery upon it's arrival. If there is no-one available to sign for the delivery a 'while you were out card' will be left.

Special Delivery - *Prices start from £8.10
Our Special Delivery option is a guaranteed next working day service and can be selected by the customer when a fast delivery method is required. This service is track-able and will require a signature upon delivery. If there is no-one available to sign for the delivery a 'while you were out card' will be left. The Royal Mail aims to deliver next working day including Saturdays†.

Courier - *Prices start from £7.00
We use FedEx for all of our courier needs. This is a guaranteed next working day service and can be selected by the customer when a fast delivery method is required. This service is track-able and will require a signature upon delivery.

FedEx will attempt to contact you If there is no-one available to sign for the delivery so please make sure that you leave a phone number for this purpose.

Europe

Airmail - *Prices start from £3.70
This is the cheapest and slowest delivery option available to our overseas customers. The Royal Mail claim to deliver within 5 working days† however we have known packages to take up to 2 weeks to arrive at their destination!

This delivery option is NOT track-able and does not require a signature, which makes this a convenient option if there's no-one home during the day (as long as the package fits in your letterbox!)

International Signed For - *Prices start from £8.90
International Signed For is a track-able service, which requires a signature on delivery. The Royal Mail claim to deliver your items within 5 working days however on occasion we have experienced delays of up to 2 weeks. Use this service when you want your items in a hurry and would like to track them along their way.

If there is no-one available to sign for the delivery a 'while you were out card' will be left.

Courier - *Prices start from £15.00
We use FedEx for all of our courier needs. This delivery option takes around 1 to 2 working days to arrive at its destination and can be selected by the customer when a fast delivery method is required. This service is track-able and will require a signature upon delivery.

FedEx will attempt to contact you If there is no-one available to sign for the delivery so please make sure that you leave a phone number for this purpose.

USA & Canada

Airmail - *Prices start from £4.30
This is the cheapest and slowest delivery option available to our overseas customers. The Royal Mail claim to deliver within 10 o 15 working days however we have known packages to take up to 6-12 weeks to arrive at their destination!

This delivery option is NOT track-able and does not require a signature, which makes this a convenient option if there's no-one home during the day (as long as the package fits in your letterbox!)

International Signed For - *Prices start from £9.50
International Signed For is a track-able service which requires a signature on delivery. The Royal Mail claim to deliver your items within 5 to 7 working days however on occasion we have experienced delays of up to 2 weeks. Use this service when you want your items in a hurry and would like to track them along their way.

Courier - *Prices start from £15.05
We use FedEx for all of our courier needs. This delivery option takes around 1 to 2 working days to arrive at its destination and can be selected by the customer when a fast delivery method is required. This service is track-able and will require a signature upon delivery.

FedEx will attempt to contact you If there is no-one available to sign for the delivery so please make sure that you leave a phone number for this purpose.

Rest of World

International Signed For - *Prices start from £9.45
International Signed For is a track-able service which requires a signature on delivery. The Royal Mail claim to deliver your items within 5 to 7 working days however on occasion we have experienced delays of up to 2 weeks. Use this service when you want your items in a hurry and would like to track them along their way.

If there is no-one available to sign for the delivery a 'while you were out card' will be left.

Courier - *Prices start from £28.35
We use FedEx for all of our courier needs. This delivery option takes around 2 to 4 working days to arrive at its destination and can be selected by the customer when a fast delivery method is required. This service is track-able and will require a signature upon delivery.

FedEx will attempt to contact you If there is no-one available to sign for the delivery so please make sure that you leave a phone number for this purpose.

Turnaround Times

Our turnaround times are based on the average amount of time that it takes our staff to process your orders and are there as a guide so that you are able to manage your deadlines more effectively.

Our current turnaround times are 8-10 working days. Please be advised that this is for production only and shipping times will need to be considered in addition to this.

Please note that these times are simply an estimate and can change during busier periods such as popular conventions, Christmas, etc. where lead times can be + or - 5 working days on top of our usual turnaround times.

Avoiding Disappointment

To manage your deadlines effectively and to avoid disappointment, we always advise that you plan to have your products delivered to you at least 5 to 10 working days BEFORE your intended deadlines as opposed to the night before. This will help cover you for any unforeseen circumstances, such as...

Shipping Delays
This could include shipping delays, items stuck in customs or items going missing in the post!

Manufacturing Delays
Remember, we are a manufacturing company and there may be times when our machinery is down for a day or 2 due to servicing or repairs. This should be taken into consideration when planning your deadlines.


*All shipping charges are based on weights. Create an account, log in & add items to your shopping cart for an accurate quote.
† *Delivery times are guidelines provided by the Royal Mail and FedEx in accordance with their delivery policies. Lost, missing and delayed packages can take longer to arrive at their destination.

Please allow for delays
such as busy periods or customs delays, which are, unfortunately out of our control.

Where deliveries have failed to arrive 3 weeks after their date of dispatch, we will contact the appropriate delivery company and issue a replacement to the customer.