We recently updated the tutorials and downloadable templates for our new style printed acrylic charms and for our clear acrylic printed charms.
The updates for these services are as follows...
Working with white ink - Customers are no longer required to add a 1% Cyan fill where they would like white ink. A simple white colour value of C-0 M-0 Y-0 K-0 will do.
Where no ink is required, so that the colour of the acrylic shows through instead, no colour data is needed.
Creating borders - In the past, we have always exended our customers borders if they were thinner than 1mm. However, this has led to some complaints from our customers who felt that we were amending their artwork outside of its intended look.
So, we decided to use the 'Cut Area' layer to create a cutline EXACTLY where our customers had supplied their black sillouhette.
This also led to some complaints from customers who presumed that we would increase this border for them!
We are now asking that customers use the 'Cut Area' layer to show us EXACTLY where they would like their cutlines (both internal and external) to be. This way, the customer is in full control over the look of their designs and we know exactly what is expected of us.
We do however ask that customers make their borders / cutlines AT LEAST 1mm (approx 10px) wider than their artwork.
Placing Re-orders - If you are placing a reorder of charms and would like us to use the artwork that we have on file from a previous order, it is essential that you quote your previous order number along with a description of the charms that you would like to reuse.
If you fail to do this and send in artwork with your new order, we will presume that this is a new order and make the newly submitted artwork cut and print ready to our new specifications.
To flip or not to flip - We've also made things clearer for customers creating clear acyrlic charms, who were unsure of which layers to reflect their artwork in.
Basically, all artwork in layer 'Artwork A' needs to be flipped horizontally so that it is a mirror image of itself.
For double sided clear acrylic charms, all artwork in layer 'Artwork B' does NOT need to be flipped.
Artwork on layers 'Artwork A' and 'Artwork B' should line up perfectly once the flipping has been completed, so that 'Artwork B' completely masks 'Artwork A' and no elements of 'Artwork A' can be seen peeping around the edges!
Updated downloads - All of the above information can be found in our latest downloadable templates, so it's essential that these are downloaded and used to update any previous versions.
If you would like to get in touch with any thoughts or feedback I would love to hear from you. dave[at]zapcreatives.com
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